FAQ

How much does shipping cost?

Shipping rates within the US are as follows:

  • $5 Standard Shipping for orders up to $75
  • Free Standard Shipping for orders exceeding $75

When will I get my package?

Orders are prepared and shipped within a few business days. Standard shipping speed is 2-4 days, depending on your location. You will receive email updates with the tracking information once the package is dispatched.

    Do you ship internationally?

    Yes, we do! We ship all over the world. There are two tiers of international shipping prices based on weight:

    • $18 for packages under 3 pounds
    • $28 for packages over 3 pounds

    What is your return or exchange policy?

    Unfortunately, we do not officially offer returns or exchanges... yet! We are working on implementing a new system that will support returns in the near future! If your product is in pristine condition and you need to exchange sizes, please email us and we can process that for you manually. You will, however, have to pay to ship the original product back to us. 

    In the unlikely event the product you receive is damaged due to shipping or production, please email us a photo of the damaged product and we will send you a new one, no returns necessary. 

    What if my question isn't answered here?

    Please email us at info@dashofpep.com. We would love to hear from you!

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